BLH Technologies, Inc.
  • Rockville, MD, USA
  • Full Time

Why Work at BLH?

At BLH Technologies, Inc., you'll work alongside experts in the public health, research, communications, and information technology fields who make important contributions that improve the quality of life for all people. We have delivered impactful public health solutions to the Federal government for more than a decade.

BLH currently seeks a bi-lingual Information Specialist with experience responding to public inquiries in support of Federal health contact centers. The ideal candidate will have strong knowledge of oncology resources and databases. This position will support a large national cancer information contact center.

We are looking for someone to work in our Rockville, MD, headquarters office. This position reports to the Senior Vice President. This is a contingent hire dependent on award of an upcoming Federal contract.

 

Major Duties and Responsibilities

  • Work under close supervision in the communication and dissemination of complex health and medical-related information related to cancer, including its prevention, detection, diagnosis, and treatment
  • Respond to public inquiries via phone calls, email, postal mail, and Live Chat in English or Spanish
  • Develop standard and custom language to respond to public inquiries
  • Conduct online literature searches of cancer topics and sources approved by the client to include websites and databases
  • Complete training on multiple access channels

Required Qualifications

  • Bachelor's Degree in public health, science, or a related field
  • 5 years of experience serving as an Information Specialist in support of Federal contact call centers focused on public health
  • Knowledge and experience speaking and writing plain language
  • Prior experience working in the field of health information dissemination, especially cancer and oncology is highly desirable
  • Experience in using the Internet and resource databases is required. Examples include PubMed, MedlinePlus, and ClinicalTrials.gov
  • Excellent knowledge and experience using Microsoft Office software products
  • Bilingual written and verbal Spanish and English is required
BLH Technologies, Inc.
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